Customer Service Availability

6/7/2022 (Permalink)

Customer Service Availability

Customer service is integral to any service-based business. People like to know what is happening, how long it will take, how much it costs, and what they can do, especially when it is as serious as water damage. For this reason, it’s necessary to find a water damage restoration service with a dedicated customer service based office staff that can be reached 24 hours a day, 7 days a week.

Ideally, the office staff is knowledgeable about the field and can convey clear, concise information with little room for misunderstandings. Water damage restoration services may also work with a homeowner and their insurance company to help communicate the extent of the damage, provide updates, and file claims. Straightforward, reliable communication is one of the most valuable things a company can offer.

SERVPRO of Benicia/ Martinez/ Southeast Vallejo has that office staff who is ready to help should the need arise. 925/372-7234